Asisa Reports 902 010 010

The Private Area is a virtual space where you can manage some of the most common administrative procedures related to your health insurance, for example:

• Authorize tests, treatments or income (How To authorize the web)
• Check your receipts
• Request new health card
• Edit your personal information

Besides the Private area provides access to applications for moms, for monitoring pregnancy and infant growth.

Also, you can access the Virtual Doctor, to which you can raise your health-related questions.

Register and discover all its advantages.

Just follow these simple steps:

1. In the top left of the page click “Access Insured”

2. Then in the middle right of the page click “Log”

3. Fill in the form and click the REGISTER button.

4. Already you registered private area of the web of Asisa and you can access all of its advantages.

Remember that the username and password you use on the web is the same that allows you to Asisa will access APP.

5. If you have any bearing on the registration or login, go to the following address:

Asisa through Europ Assistance, you are guaranteed the health care abroad:

• In any country in the world (which is not in war
• Up to 90 consecutive days
• Up to 12,000 € in case of illness or accident occurred during the trip
• Up to 120 € by dental expenses

How should you proceed?

• If needed, call the telephone number on the back of your health card 34 91 514 36 11 (collect) or send a fax to 34 91 514 99 50
• You must indicate:
  • Your name
  • Your policy number Asisa (on your card)
  • The place where you are (country, address …)
  • Contact phone number

To more information, please consult the General Conditions of Travel Assistance Asisa your contract.

Not all tests or treatments prescribed for you need to be authorized by Asisa.

NO NEED TO AUTHORIZE:

• Clinical analysis (genetic Except)
• Plain radiographs (no contrast
• Queries
• Mammograms
• Densitometry
• Sonograms
• Cytology and / or colposcopy
• Doppler or Doppler ultrasound
• Electrocardiogram
• Electromyogram
• Neurography
• Orthopantomography
• ABR
• Teeth cleaning (tartar removal)
• Urography

YOU NEED TO AUTHORIZE:

• Surgeries
• Income (any type)
• Magnetic Resonance
• Colonoscopy
• T.A.C.
• Biopsies
• Rehabilitation Treatments
• Treatments Logofoniatría
• Periodontics treatments
• Nuclear scans
• Psychotherapy
• Respiratory Therapy

Asisa provides you with several channels for the authorization of your tests or treatments:

• Through our web page (link to private area or authorizations if already logged in). In some cases you need to provide scanning wheel.
• Fax 902 010 444 or fax number you enter your delegation. You must provide a copy of the flyer service request, a copy of your health insurance card and a telephone number.
• By phone 902 010 010 or in the phone number you indicate your delegation
• Both in person at any of our offices
• Through APP Asisa may request authorization of the most common benefits: rehabilitation, scan, MRI and CT

The grace period is the period of time that must elapse from the date of commencement of the contract, because a client has access to all the services offered by your health insurance policy. The waiting periods can vary depending on the type of policy or contracted product. Here are the box shortcomings standard:

For more information query you Polizia general conditions.

Asisa covers consultation and cure podiatric whole national territory, for insurance policies individuals and collective enterprise, up to a maximum of six meetings per year, for any reason; and for national collective (MUFACE, ISFAS and MUGEJU?), also six meetings per year, for patients diagnosed with insulin-dependent or neuropathic foot of different etiology to diabetes.

In the case of particular policies and collective Enterprise, the limitation of session can to suffer some change. In case of doubt, you can consult the general conditions and individuals of its contract.

1. Select “doctors and centers”

2. Select the type of medical team (according to the policy that you have contracted)

3. On type of service select “PRIMARY CARE”, completes the information for the search, marking previously specialty PODIATRY. Click on PERFORM SEARCH.

4. The page will show you a list with the results.

If you have purchased a HEALTH INSURANCE you can go to:

• Asisa dental clinics
• Any dentist medical staff of health (Primary Health Car)

1º Select “Doctors and Centres”

2nd Select your province and the type of Dental medical staff

3rd ASISA DENTAL clinics are shown in first place

4th Or, in the Health medical staff (according to the type of policy you have hired), select "Stomatology" in the "Primary Health care" tab.

Through your Asisa (and also your dental policy) health policy, you have covered mouth cleaning throughout the national territory.

The health insurance card of Asisa is the document that identifies you like policyholder when you are going to the doctor or to realize some administrative management. It includes your name, date of birth and the number of the policy that you have contracted with us. Do not forget to sign it to the reverse: your card is personal and non-transferable, that’s why it is possible that, in some cases, they request you also the identity card.

Your card can deteriorate for the use, the magnetic fields or the static electricity. Don’t let it near the phone, television or household appliances, and procurement do not save it in purses or bags that have a magnet closure.

Asisa puts at your disposal diverse channels:

• WEB:You can request a new card via this website in four simple steps:
  • a) Enter the Private Area GO TO PRIVATE AREA
  • b) Select from the Menu on the left: “Health insurance card request”
  • c) In “Motive“, it selects “I steal or mislead”
  • d) Verify that your information is correct and click in “Requesting”
• TELEPHONE: If you prefer it, you can request it in the Attention phone the Client of Asisa, 902 010 010.
  • a) A locution will request you to press 1 if you are insured of Asisa.
  • b)Then, press 5 for your call is answered by the specialized group of agents.
• IN PERSON: You can also apply for your card at any of our offices

In a few days, you will receive Asisa card in your home. You must bear in mind that in the moment that you request the new card, the ancient one will be deactivated automatically.

Through the Asisa´s app you have access to your cards on a virtual way. This virtual card does not a replace the material card, but you always have your data available.

It is referral note that uses health professional to prescribe diagnostic tests, treatments, income or surgery.

The referral note has a validity of 30 calendar days from the date of prescription or authorization must be completed with the signature of the practitioner and the date on which it was prescribed.

It is a medical guidance service to patients with serious diseases, managed by Advance Medical, through which Asisa policyholders have the opportunity to consult certain diagnoses with experts of national and international prestige. It is intended for patients who have questions about diagnosis, prognosis or the most appropriate treatment for their disease.

You can request this service for the treatment and diagnosis of the following serious diseases:

• Oncology
• Heart disease, including heart surgery and angioplasty
• Organ transplants
• Neurological and neurosurgical diseases, including strokes
• Complex orthopedic surgery
• Syndromes and congenital malformations
• Degenerative and demyelinating diseases of the nervous system
• Diseases and problems of kidney failure
• Since 2014, this service can also be used for other diseases considered as rare or complex pathologies, whenever the sufficient medical information is contributed.

Service Coverage experts’ consultation includes:

• Remote consultation service with national and international renowned specialists
• Sending and receiving relevant medical information
• Information translation to Spanish
• Receiving and sending queries to the patient
• Selection of national and international medical experts
• In case of displacement due to the remote consultation:
  • Advising about medical attention to be received in national and international hospital centers
  • Management of appointments with physicians international
  • Obtaining budgets and estimated costs of hospitalization
  • Procedures for admission to national and international hospitals
  • Coordination of transfers of the patient

Only you will need to contact the telephone number 902 194 525 served by a professional medical team and expose your case.